Always On

Our focus on long-term customer relationships make customer satisfaction to our highest goal. How satisfied our customers are, is our measure of success and that is what we have focused on more than 15 years. We are proud to have a long list of satisfied customers.

We know how important it is to always be able to reach your data. Downtime is not an option. Therefore, we have ensured that our data center never goes out of service.

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Reliability

Unlike some providers, we don\’t rely solely on the local power grid to guarantee around-the-clock power. Our onsite diesel-powered generators and uninterruptible power systems (UPS) deliver redundant power if a critical incident occurs, so that all operations are uninterrupted and your servers remain online. We regularly test our infrastructure to make sure it performs as designed in the event of an emergency. And we back it all up with our 100% Power Service Level Agreement (SLA) and 100% Network Uptime SLA.

To ensure the electricity supply we have connected two separate feeds for each 500 amps, which accounts for our power supply. These two are connected to two completely independent and geographically diverse power stations. We are in that way completely independent of the rest of the property.

If our power supply should happen to fail from our power stations, our UPS sends a signal to our dieselgenerator to go into operation, which in turn can power the entire data center. This will start up automatically after two minutes and is capable of supplying power to the entire data center without interruption.

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